"I just wanted to let you know that I found the PSS course the most interesting and probably the one single course with the most potential benefit that I've ever attended..."
George Nason, Regional Manager, Safety-Kleen UK Ltd
EXPLOITING THE FULL POTENTIAL OF THE “HUMAN CAPITAL” INVESTMENT
By Raymond Walley
A recent survey of CEOs, MDs and senior HR decision makers validated the fact that finding the right people should be acknowledged as the key challenge for any progressive business. The survey, which was designed to assess current attitudes towards the effective resourcing of human capital within the commercial organization, revealed that an impressive 82% of respondents cited staff as the single most valuable asset in their business.
Given this scenario and with research showing that most companies hire staff on the basis of technical expertise and knowledge yet fire employees on the grounds of their personal failings, it is clear that an improved understanding of the employees and how they work together will have massive commercial implications for any organization. An improved insight into individual and team personality traits will enable a company to realize the true potential of existing staff as well as recognizing the desired traits for future employees to ensure the company’s continued success. The survey also revealed that with mounting costs of replacing staff (both in terms of time and money), considerable importance should be placed on the relevance of investing in strategies to enable the appointment of effective people. Respondents cited spending as much as between one and three months per year seeking replacement staff.
The implementation of psychometric profiling as an effective management tool is fast becoming acknowledged as the natural route to achieving this desired improved understanding between the organization and its people. The potency of psychometric profiling to assist businesses achieve an improved return on their HR investment was substantiated by the survey, which revealed 78% of respondents had an interest in, or were already using psychometric profiling to deliver tangible results to their business.
Both the recruitment and ongoing management of employees can be substantially improved with the use of psychometric measurement tools, through which it is possible to understand all the human types we are likely to come into contact with. The good news is that once this enhanced understanding is achieved via the introduction of well-make management tools, the bottom line can usually increase by as much as 25%.